Operational support for people in the field is absolutely necessary. Everyone who is putting it on the line every day needs to know that someone in a safe place has information for them. An operational support team may simply relay messages to someone in the field, but someone who offers operational support may be the eyes and ears for an operation.
Vehicles In The Field
Every vehicle that has support technology from ITWMilitaryGSE.com installed will have a direct connection to is support team. The support team is using the same technology to aid the driver or pilot, and the pilot can receive information that they cannot see for themselves.
A pilot in the air may not be able to see other items that are in the air, but the support team can see everything. That information can be relayed to pilot to keep them out of danger or guide them to a safe place. The same is true of drivers who are patrolling an area of land. The support team can see the whole area, and they can relay information to their driver.
Ground support for a mission provides safety information that cannot be found anywhere else. The pilot or driver may be unaware of what is happening to their vehicle, but the support team can tell the driver or pilot what is happening. There are times when the pilot or driver must bail out of the vehicle, and there are times when the pilot can save the vehicle. It is best for the ground support team to help the pilot make these decisions.
Safety is also important is a vehicle is lost. A pilot who bails out of a plane has no idea where their plane is going to go down. The support team can track the pilot and the vehicle. The pilot can be safely recovered, and the plane can be found after it goes down.
These ground support units help everyone in an operation work safely. People need all the information they can get about a mission, and the ground support computers help to relay information back and forth between the two parties.